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Q: Do I have to pay for a missed dental appointment?
A: That's a good question and a matter for you to discuss with your dentist. Policies vary. Many dentists will require that you give at least 24 hours notice when canceling an appointment. This gives the dentist time to schedule a replacement appointment so the dentist's time is not wasted. If you don't meet the dentist's requirement for notice, he may charge you for the full or partial cost of an office visit.
If you are sick, there may be other considerations. For instance, if you have a fever or any ailment that affects your ability to breathe or swallow, it's understandable that you may want to cancel an appointment. In fact, if you have an active herpes virus or a cold sore around the mouth, your dentist may actually ask you to cancel an appointment.
The best way to resolve this issue is to discuss it thoroughly with your dentist so that you both understand what's expected on the subject of missing an appointment, even if it means putting something in writing. As with any of the health professionals you deal with, your relationship with your dentist has to be one that involves trust and understanding.
June 8, 2009
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