What Patients
Say About Our Office |
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March 22, 2010
Dear Dr. Szafarek,
I can't thank you enough for being there today while I had my perio surgery. It's true, I was nervous about the whole thing, but once you arrived I knew I was in expert and caring hands—that all would go well. |
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January 2010
Dear Dr. Szafarek & Staff-
I want to thank you and all your wonderful staff for making
a trip to the dentist a
more relaxing experience. Thanks for all the recent work
you have done to get
my smile back to where it needed to be. I had put off going
to the dentist for
some time due to my overwhelming fears from past experiences.
I first called
and spoke to Kate to make my first appointment, I was a
bit nervous upon
arriving but Kate remembered speaking with me and there
was no long wait in
the waiting room I was taken right in. After meeting you
and Marge I felt the
nervousness subside and a confidence that I was in good
hands come over me.
Carol does a great and efficient job
handling all the insurance paperwork and
Kim makes getting your teeth cleaned enjoyable. I highly
recommend anyone
who is in need of going to the dentist but has put it off
to stop waiting, pick up that
phone and call your office, they’ll be glad they
did. Your office environment is
very welcoming and the staff is very accommodating and
friendly. I am glad I am
a patient of yours. Thanks again!
A. J.
November 13, 2009
Dear Dr. Szafarek,
I am sending this brief note to thank you for the highly competent and professional
care that I received from you during my recent visit to have old fillings
replaced. For about the last twenty years my dental care had been provided
by the same dentist. Whenever I required Novocain for a procedure, my stress
level skyrocketed due to the amount of time it took for the Novocain to become
effective and because of the number of injections I had to receive. I'd be
given an injection and when it hadn't worked in 20 minutes or so I was given
another injection and then another and possibly another. I was so surprised
to have the first injection of Novocain you administered work almost immediately.
You explained that you were interested in anatomy and took specific classes
to insure that when you injected a patient it was in the correct spot. Then
to my surprise, when the Novocain wore off I did NOT have pain at the injection
site. Usually the injection site pain would continue for 4 or 5 days after
my dental procedure.
I am thankful to have found a dentist that I feel I can trust to provide high quality care. Though I don't look forward to the dental work that I still need to have done, I do have the peace of mind that comes from believing that I will receive competent and compassionate care.
Sincerely,
S.A.
Dear Dr Szafarek,
I just wanted to let you know what a wonderful experience
it has been working with you and your team. I have been
to several different dentists over the years, but I have
never felt so included in the process of determing my dental
needs and how best to achieve them. You and your team listened
to me and took the time to carefully explain all of my
options. You and Marge always made sure that I was comfortable
during my long appointments. The entire staff made me feel
like I really mattered...that I was more than just another
patient. I can honestly say that I actually look forward
to going to the dentist now...
I also want to thank Carole for all of her efforts in researching
my dental coverage and coming up with a 2-part plan that
works in my best interest.
Sincerely,
J.F.
Windham, CT
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 “Not
only did I not feel any pain when you prepped (2) of my large
molars for crowns, but there was no pain after the Novocain wore
off. If you only knew how much I had to work myself up to even
come in to have that work done. I think it will be allot easier
for me from now on.”
“It's so nice being treated as a person, not just a patient
associated with an insurance record ID.”
“The mouth piece that kept my mouth open during the procedure
is a terrific device I've never encountered before. Very considerate
for patient comfort.”
“I like the cheerful friendly atmosphere.” |
| “I'm made to feel valued,
as a person and not just another number.” |
| “I
like the hours, the pain free treatment, and that treatment
is explained thoroughly.” |
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“ I like the friendly attitude and excellent
work.” |
| “ I like the concern and comfort
that the office shows to the patients.” |
| “ I like that the doctor understands
my low pain tolerance.” |
| “ It is a warm and welcoming place,
definitely an anxiety reducing place.” |
| “ I like the comfortable yet professional atmosphere.” |
| “I like
the very professional, stable staff - not a lot of turnover, well
managed appointment system, no hassle insurance billing.” |
| “One time I was cold while I was having treatment
done and there was a blanket available for me to use. Thanks.” |
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| “I am very pleased with your operation and continue
to come even though I have moved further away and location is a
minor problem! People will travel for good service!” |
| “What I like best about the office is I never have
to wait upon arrival for my appointment or my kids appointment.” |
| “I think you all do a wonderful job.” |
| “Every
one is nice and caring. Everyone in the office, especially Kim,
have gone out of their way to make me comfortable and alleviate
my fear of going to the dentist.” |
| “Your office hours are great, even
when I schedule a cleaning on my lunch hour. I get in and out on
time to make it back to work. I never wait more than one minute.” |
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